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Returns & Exchanges

Returns

1) At BTG we strive to provide complete satisfaction with our products and services, which is why we will gladly accept the return of items within 14 days following delivery. All purchased items must be in original form with tags and packaging, free from wear, stains, odor or any condition that would prevent them from being sold as new. Returned items must be accompanied with a copy of the receipt. Please note that all special orders, custom jewelry, and earrings are not eligible for return.

2) Customer is responsible for all return shipping charges. BTG will not assume responsibility or provide reimbursement for returns lost in transit without proof of delivery and acceptance of delivery by BTG.

If all conditions are met, the original form of payment will be credited; if not, all items will be shipped back to the customer with an explanation.

Return Address

BOYAJIAN TREND GALLERY
ATTN: RETURNS
6388 Day St., Tujunga, CA 91042, United States

Exchanges

Website purchases that do not qualify for return may qualify for exchange or store credit at the sole discretion of BTG.

Gift Card Purchases

Items purchased using a gift card or promotional code may only be returned for store credit. To be eligible for store credit, we kindly ask that you register for an account with us. If you have any questions, please contact us at shopboyajian@gmail.com

Sale Items

Items purchased on sale are not eligible for return or refund.

JEWELRY “AS IS” DISCLAIMER

Boyajian Trend Gallery’s jewelry is sold in “as is” condition. [Note: Jewelry, like all material, is susceptible to damage and requires preventative measures and maintenance. It is important to be aware of your jewelry while wearing it and to choose pieces that are appropriate for your lifestyle. We recommend removing all jewelry, especially rings, in situations when abnormal contact is expected.]

METHOD OF PAYMENT/SALES TAX/ORDER CHANGE

Method of Payment

We accept the following methods of payment: Pay Pal, Visa, MasterCard, and American Express. Items are charged to your credit card when they ship; your credit card company will calculate the current exchange rate automatically.

Sales Tax

Sales tax is charged on orders shipped within California at the local tax rate.

Order Change

If you need to change your order please email us at shopboyajian@gmail.com as soon as possible. We are happy to make any changes before your order has been shipped.

ORDER CONFIRMATION

After you submit your order, you will receive an order confirmation and receipt. Please allow 1-2 business days for orders to be processed. If we are unable to process your order due to incomplete information, we will contact you.

Please note that upon placing an order with ShopBoyajian.com, a receipt is automatically generated and mailed to confirm your purchase. This receipt does not constitute a contract, and as noted above, orders may be cancelled at any time due to insufficient stock, inability to authorize a credit card, suspicion of fraudulent intent, discovery of an incorrect item price, or any other reason, as we see fit. Please note that BTG shall have the right to refuse or cancel any such order whether or not your credit card has been charged. If your credit card has already been charged and your order is cancelled, BTG will issue a credit to your credit card account in the amount of the purchase.

Sale

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